Discount & Campaign Information

This page has been prepared to answer frequently asked questions about Komut-exclusive discounts and promotions.

Frequently Asked Questions

🔔 Where can I follow discounts and campaigns?

All active campaigns are announced on our homepage, in email newsletters, and on our social media accounts.

⏳ How long are campaigns valid?

Campaigns are usually valid between specific dates. The validity period of each campaign is stated in the description. Expired campaigns are automatically deactivated.

🚫 What happens when a campaign expires?

Expired campaigns are automatically ended by the system and cannot be reactivated.

🎯 Can I use more than one campaign at the same time?

Campaigns usually cannot be combined. Only one campaign or discount coupon can be active in your cart.

🛍️ Are campaigns valid for all products?

No. Some campaigns are valid only for specific product groups or categories. Each campaign’s scope is specified in its description.

🔄 Can I return discounted products?

Yes. Discounted products are eligible for returns. However, return procedures may vary depending on the campaign terms. For more information, check our Return Policy.

🛒 Is the discount applied automatically in the cart?

In active campaigns, the system automatically reflects the discount in your cart. Campaigns that require a coupon need you to enter a code manually.

🏷️ How do I use a coupon or discount code?

Enter your discount code in the “Coupon Code” field on the cart page and click apply — that’s it.

💎 What are Fix membership campaigns?

Fix members enjoy additional discounts, free shipping, and early access. For more details, check the “Membership Guide” page.

📧 How can I be the first to know about campaigns?

Subscribe to the Komut newsletter and follow our Instagram page to stay up-to-date with the latest offers.

📅 Can campaign dates change?

Yes. Komutuv.com reserves the right to extend or terminate campaigns at any time. Changes are instantly reflected on the website.