Membership & Account Information

Membership Actions

📝 How can I become a member?

Click the "Sign Up" button at the top right, fill in your information, and join the Komut family for free within seconds.

🎁 What are the benefits of membership?

Special campaigns, order tracking, design history, and address management — all are available exclusively to registered users.

🛒 Can I place an order without registering?

Yes, with the komutuv.com infrastructure, you can place an order as a "guest user". However, we recommend creating an account for order tracking and history access.

Account Management

📧 I want to change my email address.

Once logged in, go to the “My Account” page to easily update your email address.

🔑 I forgot my password, how can I log in?

Click the “Forgot Password” option on the login screen and follow the link sent to your email to set a new password.

🔐 How can I change my password?

After logging in, use the “Change Password” section to securely set a new one.

💎 What is Fix Membership? What are the advantages?

Fix Membership offers exclusive prices and priority production for frequent customers. For details, contact us.

📍 How can I change my address information?

Go to the “My Addresses” section in your account to edit or delete your existing address.

➕ How can I add a new address?

Click the “Add New Address” button in the “My Addresses” section to save a new shipping/billing address easily.

💳 How can I delete my saved cards?

Managed through your Masterpass account. Card details are stored by the payment provider, not in the Komut system.

👀 Where can I view my saved cards?

We don’t store any card data. Therefore, your credit card details are not visible on our platform.

📨 I don’t want to receive SMS or emails. What can I do?

You can manage your preferences in the “Notification Settings” section of your account. You can also use the “unsubscribe” link at the bottom of emails.